JY CONCEPTS LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, and password when you create an account
• Contact Information: Information you provide when contacting us for support
• User Content: Any content you submit through our Services
• Payment Information: Billing details for purchases (processed by secure third-party payment processors)

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, actions taken, time and duration of use
• Log Data: IP address, browser type, pages visited, access times
• Location Data: General location based on IP address (we do not collect precise GPS location without consent)

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to our applications, such as social media platforms or analytics providers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To personalize and enhance your experience
• To analyze usage patterns and optimize our Services
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

3. Sharing of Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.

3.2 Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

10. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your use of our Services. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Services.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

JY CONCEPTS LLC
Email: [email protected]
418 Broadway Ste N
Albany, NY 12207
United States

We will respond to your inquiry within a reasonable timeframe.